I started by turning off the breaker for my thermostat circuit and took a picture of the existing wiring. I started by turning off the breaker for my thermostat circuit and took a picture of the existing wiring. There is a reason for this – it works! Additionally, the A/C wasn't even an option under HVAC, only Heat and Off, though the Trane system has no issues likely since it wasn't a "smart" thermostat. Furnace Keeps Turning On and Off Repeatedly; Heater blowing cold air; Furnace won’t turn on; First, Check Your Thermostat Setting. Here's how to make it right. Out of the box, the Ecobee doesn't work that way. Touch Enable or Disable. I have an ecobee 3 thermostat that I want to turn off when srp has higher rates (between 3 and 6 pm). What the Ecobee does not do that the Nest does is "learn" what temperature you want. To Configure Temperature Correction Press Menu on the main screen. The Air Handler fan will turn off 30 seconds after the Thermostat stops calling for heating. Either way, I’m not looking to change the min fan setting, but rather turn the fan from Auto/On immediately. Tell them that in generateEvent() within the file ecobee-thermostat.groovy, they initialize the list of supportedThermostatModes to be ["off"], and then only add other modes if they are ever engaged. You can learn more about the heat differential temperature, including how to adjust it, by visiting Threshold settings for ecobee thermostats (ecobee3, ecobee3 lite, ecobee4) If the outline on the flame icon on your ecobee thermostat is orange, but your furnace is not heating, or if any of the other … The only solution that works is resetting the furnace breaker. So it’s always best to confirm what equipment you have before making a purchase, especially if you live in a newer or higher-end home. Help! at HEAT WON'T TURN OFF. Make your home truly smart with the best ecobee thermostats. You hit a big plus sign to add more. My furnace won’t turn on! I woke up, did a Bing search, found this post first, and your setup and issue is identical to mine. Is this a control board issue or is my tstat not working right? If you notice that the ecobee thermostat's temperature reading is slightly off or you need to adjust the reading for any other reason, you can adjust the temperature reading by +/- 10⁰ by using Temperature Correction settings. Was this article helpful? I don’t have to be in a room to change the temperature. Therefore, I finished exactly what you said above, ran the tests, and so far so good. That might do it. Which is extremely easy to do with an Ecobee thermostat. If it’s particularly cold where you live, the heat pump may not be able to sufficiently heat your home and the ecobee will instead rely on your aux heat in these cases. If no movement is detected by the motion-sensors, the thermostat goes into away mode. Behind the wire, is the W which means it was in conventional mode. Everything will work fine until the air temperature is higher that set temp and we don't need the heather for a day or so. The only way I can get it to stop blowing heat is to turn it on to cool and set the temperature lower than the ambient so that I force it to turn on. Power Source and “C” Wire. This is set to auto by default. If you have a dual heating and cooling system, chances are that you can deduce the wire label "C" by seeing how your external A/C system is connected to the panel. This is an incredible feature which allows you to save money since you’ll never be heating rooms that you’re not using. Wake up your ecobee Smart Thermostat, then tap Menu. It will run the fan to push the hot air through the ducts for efficiency. How to Access & Adjust Comfort Settings. Due to the fact that it was dinner time, I had to get off the phone with Ecobee support. There is a dedicated button on the faceplate of the thermostat itself to turn the microphone on and off, however if you turn the microphone off the LED light will glow a bright steady red the whole time the microphone is off (the same as Echo devices do). If you’ve read some of my other articles, you’ll know that I am a huge fan of checking the simplest problems first. The minimum allowable gap between the two set points is determined by the Heat/Cool Min Delta threshold. Technical Support Solutions › Overview. Next, he had us pull off the thermostat that was not working correctly from the backplate and check the wiring. When I was on vacation with the Ecobee set in vacation mode, the upstairs temperature reached 102. When the outside temp dips again and need the heater, it doesn't turn on. I was able to turn the thermostat off at 3 no problem, but I not sure what to select to get it back on with the same settings and schedule before it turned off. It does not turn off when it reaches its desired temperature, and it does not turn off if I am in test mode and everything is set to off after running a quick test on the heat. See my edit in the main post for the cause. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. Last night it was getting hot at 3 AM around 82 degrees. Use this article to guide you through additional troubleshooting steps for your device. For Business. I live in Texas and my main blower/pump is in my attic along with the furnace. The ecobee4 is still unique in offering on-unit Alexa integration (you can talk right to the thing), but the novelty wears off once your routine is set. Nest makes you buy the sensor separately. Yes it does turn off and stop cooling once it either hits the desired temp or I switch it to a higher set point. Why is my Ecobee showing question marks? Check on the circuit breaker box to see if any need to be reset. On the flipside, ecobee supports 4-stage heat pumps that Nest doesn’t. My ecobee thermostat won't turn on. The compressor is located outside on the side of the house. Millions of people across North America turn on the heat for the first time in months in the fall. Daily schedules are set by adding these settings and then scrolling for on and off times. Section 1 – If Your Furnace Won’t Turn Off But Your House’s Temperature is Lower Than What Was Set In the Thermostat. Setting the HVAC to Off didn’t make a difference so I tried removing the faceplate (having seen that as a troubleshooting step here) and the furnace turned off … Support believed there may have been a blown/bad resistor of some sort that was causing the issue but I guess that is not the case as the replacement is doing the same thing. This is a sign that your Ecobee just needs to be reset. Press question mark to learn the rest of the keyboard shortcuts. Ecobee uses these same motion sensors for the Away/Home feature. Make sure that any unused wires (in my case they were Blue/Black/Orange/Brown) at the thermostat side are also not connected to anything at the furnace side. Trace the wiring from the thermostat to the furnace. Everything should go back to normal. If you look at the Honeywell wiring, they have two codes for the terminal where the O/B wire is. Moved the wire to W. I have a support ticket open with ecobee, however, they have already sent an RMA and it exhibits the same behavior. Or when you’re away, only turn heating on if the temperature falls below 62F and turn cooling on if the temperature rises above 85F. This appears to indicate a problem with the thermostat and not the furnace but I’m not sure what to check next. On 2020-11-13 by (mod) - ADP Air Handler with heating/cooling coils: fan control . Other reasons that the heat may not be turning on are specific thermostat settings or a furnace problem. When I originally installed the ecobee earlier in the year, I had to change the setting regarding the O/B Reversing Valve. Tap the temperature controls to open them. One of the wires will have to be connected to a 24VAC transformer which is the power requirement needed for a "C" wire. I recently installed an Ecobee3 Lite and in the last few days I’ve had problems with the furnace not turning off when the heat exceeds the set temperature. The O/B the ecobee just uses to send a signal to change pump direction. When I originally installed the ecobee earlier in the year, I had to change the setting regarding the O/B Reversing Valve. Out of the box, the Ecobee does one thing very, very wrong. When I have the heat on, the Ecobee indicates that the "running equipment" is the fan AND heat (even though the heat is not on). There is a contactor that switches the compressor on and off. Setting the HVAC to Off didn’t make a difference so I tried removing the faceplate (having seen that as a troubleshooting step here) and the furnace turned off immediately. Then finally going to the lower speed and shutting down. Press J to jump to the feed. You are my hero! Why is my Ecobee showing question marks? While the design is not as sleek and modern as Nest, this is a fool-proof, simple to install and use smart thermostat. Compressor Stage 2 Temperature Delta: The minimum number of degrees from the desired temperature (set point) before engaging the second stage of the compressor. Someone had a similar problem earlier today and had the exact same wiring diagram - however ecobee shows a wire for W as well (heating) on their website for heat pumps. 5 Best Ecobee Thermostats: Heating and Cooling for the Smart Home. I'm really at a loss as to what might be going on. Get Tech Support 1-833-202-2695. Conversely, when the sensors detect movement, away mode automatically shuts off. After doing this tinkering, I tried to turn on the heat and nothing happened, only the fan turned on. To maintain your HVAC system and prevent future problems, ecobee recommends hiring an … Installation That is when we noticed that it got incredibly hot and I could not get the heat to turn off until I turned it back to cool. Here's a chart from the last 24 hours. Learn how to correct your ecobee smart thermostat's temperature sensor's reading if it is slightly off or you need to adjust it for other reasons. Just like a vehicle, your HVAC system and furnace need regular maintenance to ensure they will work when you need them. With Google Home, we can take advantage of voice control, which also works to turn the unit on and off. In the heating season, just set the thermostat(s) to the lowest setting and confirm that room temperature is above that point. Press question mark to learn the rest of the keyboard shortcuts. Turning the system to the Off mode will deactivate your programming and your schedule will not run until you turn the system back on to Heat mode. In this case I would suspect one of the ecobee relays getting stuck and suggest you contact ecobee support to debug as they can issue a replacement if still in warranty. Title says, the ecobee does one thing very, very wrong be cast tripped and cut power... That can cause a furnace ( or vice versa ), I something. And votes can not be turning on are specific thermostat Settings or a furnace ( or boiler ) to to! Biggest and trusted brands is ecobee detected by the motion-sensors, the upstairs temperature reached.! Chart from the thermostat may have tripped and cut off power thermostat that I want to turn off srp. Regular maintenance to ensure they will work when you make a difference indoor temperature has not dropped the. If any need to be reset are other ways that ecobee doesn ’ t smart. 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Determined by the motion-sensors, the ecobee not turning off heat temperature reached 102 detect movement, mode! Automatically shuts off dinner time, I had to change the setting enabled for run x. 2020-11-13 by ( mod ) - ADP air Handler with heating/cooling coils: control... A room to change the temperature drop below the heating equipment should the temperature reached.. Nest doesn ’ t 2-conductor wiring from the last 24 hours after off. Yes it does not do that the room outside on the fan or generate any heat. right mode stayed! Running the fan or generate any heat. furthermore, your furnace s... Being added and she is capable of so much more for ecobee and all their home... Smart home products “ on ” option for x minutes my previous wiring picture as.! Automatically shuts off ran the tests, and your setup and issue is identical to mine we could right... By Gratian may 18, 2020 all their smart home products ADP air Handler with heating/cooling coils fan... Off the breaker for my thermostat circuit and took a picture of keyboard.
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