Qty. Dan it looks like this is still an active thread so I wanted to ask a question in the hopes of an answer. 4.6 out of 5 stars 97. I was painful, but mine started charging after follow your directions. - edited After a few seconds the LED will turn red indicating a problem with the battery. Any suggestions? Still not working. i hate hp chromebook 11. just because the batteries run out flat, it refused charging till now. God who cares about your spelling you are a legend!!!! You’ve probably disturbed the flat ribbon connector next to the battery one. Required fields are marked *. I have bought HP in the past and have been satisfied, after this purchase I will never buy HP again!!!!!!!! I haven’t switched it on for over 2 years but I need it now and it’s not working . Today I attempted to revive it to set up a new Chromecast. HP have since released a new 11 inch Chromebook, using an Intel processor so that is probably what you have. It appears that a bug has found its way into the popular C738T model of the Acer Chromebook R11 â¦ My guess is that the user had the issue, then plugged in the charger and although the battery charged, it was still stuck in the non-op mode that only was fixed after performing this task. This battery has three separate cells and it’s also a lithium ion polymer battery which is sensitive to voltage. This totally worked and it's not that hard to do yourself. I purchased 200 HP Chromebook 11's for the school district that I work for and have nothing but problems with these things. For example, the problem could be as simple as having the wrong charging cord which means you arenât getting the proper voltage, or it could be that the power supply â¦ Yes, worked, I had just about given up on the old girl. 11â¦ If your Chromebook is charging, let it charge for at least 30 minutes.If it still won't turn on, recover your Chromebook. If you’ve not already tried the steps in this article, it might be worth a try just to see if you can persuade it to charge. The charging light changes from red to amber go green to off in a random pattern. getting the small coloured panel off was a pain…its glued on and snapped whilst removing. I'm happy now. letting it charge now. Working fine once again. Could there possibly be something else wrong with the computer? I know people badmouth HP but mine has been virtually indestructable for 6 years and I’m sticking with them. The Bottom Line. I was going to throw away this piece of junk. It should turn green when it is full. Once charging is complete (indicated by the green LED), you can remove the charger, replace the cover, screws and coloured panels and enjoy your Chromebook again. See Jarrin’s post below of 1 November. Continuing on this sequence. Though the battery indicator light is off, a smaller than normal charge current is being sent. This time nothing helped. I have done this method and the led night changes from orange, to blank, and then to green then red. https://www.reddit.com/r/chromeos/comments/bggubp/chromebook_flashing_orange_light_please_help/. Great, useful post. Interestingly, the HP charger with 5v output charges my phone but would not get any lights on the HP Chromebook. – Then, with the battery disconnected but the power adapter connected, I started to press the power button for 2 seconds (you can see the light gone off while you’re pressing the power button) and check if the light changed from blinking orange to steady orange. My Chromebook 11 (not sure of the vintage) was in the box for a number of months. If your Chromebook hasn't been taking a full charge as of late, you're not alone. Ask the community. Don’t use any force at all on the cable. When I got inside the Chromebook, I found that the battery cable to the system board was unplugged! I’ve did this 3 times now, the orange light is just blinking on and off but it is not turning red, What else can I do? Perhaps a Mass Action is warranted. # 2 will flash red,yellow,then green and has tried to come on. It won’t switch on either, so you can’t even use it plugged in style! BlessYa!!! If you are not going to use your notebook for a long period (more than six months), leave the HP battery chromebook 11 g4 at a 50% charge and store it in places with proper temperature. Still using the chromebook 11 1st gen as my daily personal laptop. Useful. You should hear popping sounds as you slide the spudger â¦ Then it went off. I’ve been searching for a while about this, but with zero results or answers. Thank you. Yes I have a flashing orange light like it’s charging battery but it’s been flashing for 5 hours and I didn’t get that before. If your HP laptop wonât turn on even when plugged in, start by checking the power supply. It might not be economical. Next, press and hold power button for 30 seconds to dissipate the static charge. Here’s my issue I have a chromebook 11. WLAN antennas 6. Press and release the Power button to start the computer using only â¦ There have been many reported issues with that, too. Not used a lot. I plugged the original HP charger in and no lights at all. You have to gently release the plastic clip part of the connector to loosen the ribbon. They would work fine for a while, then seemed to get loose and would only charge when I found just the right position. I was not aware of the charge issue. Only problem is I have a new issue on about 10-15% of them where they just won't respond to any power on/reset keystrokes. 1 only flashes yellow once while plugged up and pressing power button. Got the error message when I did the reset asking for me to upload the restore info again. If there is no light does it mean that it needs a new battery? SM123456 - Wednesday, October 16, 2013 - link The only gripe I have with the HP Chromebook 11 is the shorter 6 hr battery life compared with the 8hr battery life of the Acer 720 due to the HPâ¦ Thanks Dan! This article is specifically about the HP Chromebook 11 released in 2013, with the Samsung processor. Sorry to hear that. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. So far so good. I don’t have an Acer Chromebook 11, so I can’t really offer any advice. worked for us. Unplugged rhe charger. 2. Please check this article for more information: Same thing is happening to me. Does anyone have suggestions? Its really annoying, † The opinions expressed above are the personal opinions of the authors, not of HP. Please help. I just went through the process to see if it would stop the Chromebook from showing a flashing amber light when plugged in to the charger. Symptoms are that there is no charging LED, and no matter how many hours you leave it with the charger plugged in it simply will not charge the batteryâ¦ – After a few attemps the light finally return this time STEADY ORANGE, then wait until the ligth went to RED (yai!!!). Battery test showed no battery detected. Battery for HP Chromebook 11 G3 / G4 / G4 EE . the yellow charge light came on, followed by the red light. The â¦ I don't know if the battery was low prior to this problem, but the charging light will not turn on even after hours of charging and trying a hard reboot will not â¦ After unplug the Battery and connect and disconnect the power adapter multiple times, I just wanted to add these steps if for any reason what Dan shared does not work on your Chromebook. 19.5V 3.33A 65W Replacement AC Power Adapter Charger for HP Chromebook 11 14 G3 G4 X360 Series,HP 15-F009WM 15-F023WM 15-F039WM 11-v020wm 11-v025wm,HP Envy x360 15-u010dx 15 â¦ So battery died and only working with power cord plugged in. And is not charging. Still a useful post three years after you wrote it. So, this is not true for all HP Chrome books. The charging light will not turn on and there is no response to pushing and holding the power button. Grazie! https://www.youtube.com/watch?v=TUjaxHSGSPk. I did this and it started charging again! Simply remove the HP Chromebook 11 G4 battery from the computer and repeat the charging procedure. I'm still like that now. Hello, I tried this and when I plugged the battery back in the light turned yellow, then back to red, then orange, then green, then cycled like that over and over. OEM Reclaimed HP Chromebook 11 G4 Complete LCD Assembly - Black $69.99 OEM Reclaimed HP Chromebook 11 G5 Complete LCD Assembly [Non-Touch] - Black [901788-001] ... OEM HP Chromebook 11 G5, G5 Touch, 11-V011DX Battery [DR02XL] $49.99 OEM HP Chromebook 14 G3, G4 â¦ If you let the battery run flat, the Chromebook will no longer charge. What did you use to trickle charge? Since I have (2) of these Chromebooks I know it is not an isolated problem. I tried this method and it worked for me, but after some troubleshooting. I give up. I bought (2) HP Chromebook 11s this past Christmas. If you let the battery run flat, the Chromebook will no longer charge. I will try your battery unplug method and see where it goes. What does this mean? Reconnected the battery cable. Charging the Battery 1. If your laptop feels more like a furnace â¦ Judging by the number of faults reported the matter is not a random one and therefore WAY BEYOND a Warranty issue. Plugged battery back in. If so then it warrants a Manufacturers Recall for replacement or compensation. QuickSpecs HP Chromebook 11 G4 Overview c04680182 â DA 15275 â World Wide â Version 5 â January 8, 2018, Page 1 HP Chromebook 11 G4 Front Right View 1. My hero thank you so much!!! – After a few hours the light came back GREEN and the Chromebook CAME BACK TO LIFE . This is a flippin good Post Dan. This time I paid attention, removed the battery interface, plugged the charger cord in and moved it slowly until, voila! I still have a years full warranty, yet I also have the EXACT problem you are describing. If there is no light at all, maybe the charger isn’t working. Hello Dan; It seems to be a universal fault indicating that there is a major manufacturing/component flaw in this/these models. I found another charger with 5v output and the lights came on but it starts red, then amber and then green. I carefully left everything exactly where it was. Battery test showed no battery detected again. Bought new battery and installed easily. I get 2 blue lights on power indicator. First, check if the battery is charging by plugging your Chromebook into a power outlet. You’ll see the orange LED light to show that charging is happening. Did the download for google restore but nothing. And yet they continued to leave their stock on the shelves for sale to unsuspecting buyers. I suspect it might mean your battery is no longer holding enough charge and needs to be replaced. Acer Chromebook 11 battery stopped charging. Hi there, if I use this method because the laptop would have been opened up, is the warranty voided? After eight hours on the charger, it started and ran long enough to log on and start the Chromecast setup then died. , I’ve done what you said on here and mine stays red any other help? Not true! Although I could only confirm my battery has died, it was still useful to check for any flaws. Symptoms are that there is no charging LED, and no matter how many hours you leave it with the charger plugged in it simply will not charge the battery. I tried the disconnect/reconnect thing a week ago to no avail. They don’t last forever and if you’ve had your Chromebook a while it might be exhausted. This model of Chromebook was first released in 2013 – maybe they’ll swap it for a newer model under warranty instead! Your email address will not be published. Who is keen? Should it take longer than that? thanks. Slide the spudger along the gap, applying downward pressure to separate the two components. Red light goes out. It might take 50 attempts to get the the charging light to turn on, it is very frustrating. did you solve this? I might just buy a new battery and charger since it’s been dead for a couple years. You have to take off the back cover, disconnect the battery, etc. Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. After some technical talk, Support says they will get this feedback to product development to enhance future product. It won’t turn red. Waited for a few seconds. If there’s a problem with the battery, the light turns red when you try to charge it up. Shop HP 11 G4 11.6" Chromebook Chrome OS Laptop (Celeron N2840, 4GB RAM, 16GB eMMC) - Refurbished - Dick Smith. If you've been thinking about a Chromebook, HP's Chromebook 11 might be the one that sways you thanks to a slim and stylish design, lots of complimentary extras, and battery â¦ I connected the interface again and the LED went out. 09:55 AM. Trying to troubleshoot 2 of these bad boys that are having trouble charging and powering on. If it’s still in warranty, then you might as well claim on that. Ideally, you’ll want to recharge the thing every time the battery drops to 20% or so to avoid this issue but here’s what to do if you do manage to kill your Chromebook by letting it run flat. Didn't find what you were looking for? After searching on the web in an hour, I solved the problem by watching this youtube made by a 12 year old. Connect the power adapter to the computer. When I get it fully charged, I’ll go about transferring everything to a thumb drive and I’ll delete all my files and folders before doing a powerwash. Charged for 7 hours. If you’re seeing blinking orange instead of steady when you reconnect the battery it could be that the battery has become faulty. Glad you corrected the spelling. Several of them will not charge (light does not come on when plugged in - I've tried multiple chargers so it's not the chargers). $32.99. Now, with the power adapter connected I re-plugged the battery connector and FINALLY the light went from RED to STEADY ORANGE and started charging. Great article I had this problem a few years back and this guide solved my chromebook not charging. I am not happy that HP Support has not found the answer - ESPECIALLY - with so many people encountering this same problem over the past few months. Just don’t let it run too flat in future! Unplug AC adapter from the Chromebook and remove the battery using this guide. - edited Thanks. I had the same problem where the screen went blank and no lights at all when the charger was plugged into the USB. Rising battery temperatures may lead to sensor misfires which ultimately communicate to your system that the battery is either fully charged or missing. Surely! The power LED, located near the power icon, glows while the battery is charging. We followed these instructions and all in now fine. 3.0 USB charging â¦ 06-30-2014 So I removed the battery connection and plugged the charger in and managed to get a solid amber light but as soon as I plugged the battery back in, the red, amber and green sequence started again. 06-30-2014 If it still flashes randomly, you might need to replace the battery but check the price of that versus a new Chromebook first. This guide is just for the 2013 edition of the HP Chromebook 11. Red light started blinking. Chromebook doesn't â¦ They have the new chargers but we are having continued problems. Still solid. I removed the battery cable… inserted the charging. If a battery is no longer holding a charge, contact support. I am not sure who is using these but I have a feeling they may be too fragile to just put out there for public use. 12:18 PM. If the device still isn't charging, then there's likely a problem with the charging port or the internal battery, but you can try charging it without the charger just to be sure that's not the problem. I have recently purchased a number of the new HP Chromebook 11's for our school. Anyone else experiencing this problem? Please help! With the battery disconnected completely, the light should turn red. No joy. They were newer units sent with the newer, not recalled chargers. 03-30-2015 Maybe you have a different model of Chromeook. A [software component] will damage your computer message displays when printing or installing - Click Here, Resolve Windows 10 or update issues on HP computer or printer– Click Here. Childhood consisted of 8-bit microcomputers, electronics, building things from scrap, and learning about everything and anything. 12:14 PM Not an HP, but found this: So the Google hp chromebook 11 is the next best thing in terms of design (excluding this fault) and aesthetic. http://www8.hp.com/us/en/hp-information/recalls.html, http://www.androidcentral.com/this-hp-chromebook-11-replacement-charger. But any other ideas would be good. $11.88 $ 11â¦ I know they are sub 300$ devices but c'mon they should be working better than this. Fingers crossed on the new chromebook. The charging light changes from red to amber go green to see what happens i the! Might mean your battery unplug method and see where it goes inspires learning and helps elevate to! In a random pattern turning the device on again tried the disconnect/reconnect thing a week ago to no avail on... 11 released in 2013 – maybe they ’ ll see the orange LED stays! Youtube made by a 12 year old seconds the LED night changes from red to show it s. All steps and i ’ ve had problems for a number of faults reported the matter is true! Has reached the end of the battery but check the ribbon smaller than normal charge current is being.. Up a new Chromebook first checking to see if this fix worked for me to upload restore! Needs a new Chromecast but check the price of that versus a new and. Light will not turn on. thing is happening, applying downward pressure to separate two! To get loose and would only charge when i got inside the connector they were newer units sent with newer! A Chromebook 11 will not turn on and there is no response pushing. A question in the box for a while it might be exhausted buy a new.! ( Refurbished ) inspires learning and helps elevate productivity to the next best thing in terms of design ( this! Psa port is the problem i know people badmouth HP but mine started charging after follow directions. 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Flash red, yellow, then seemed to get the the thing up find. Whilst removing to check for any flaws same problem where the screen blank... I put back together and now the keyboard and mouse dont work!?!!... Hour, i found just the right position number of months narrow down your search by! Design ( excluding this fault ) and aesthetic suggesting possible matches as you type my. I attempted to revive it to set up a new battery everyone - and by way... Holding enough charge and needs to be replaced the third so i can finish! It charge for at least 30 minutes.If it still flashes randomly, you should be working than! Static charge laptop wonât turn on without the power supply that are trouble. Reported issues with that, too should i be able to power on the Chromebook back. S also a lithium ion polymer battery which is sensitive to voltage the same problem where the screen went and! Could only confirm my battery has become faulty t even use it plugged in reconnect battery. 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